terms and conditions & privacy policy

Terms and Conditions

Introduction

Welcome to the website of Preference Auto. By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use this website.

Use of Website

This website is provided for informational purposes only. The content on this site is intended to describe the mobile automotive services offered by Preference Auto and to allow users to contact us for inquiries. You agree to use this website lawfully and not in a way that may harm, disrupt, or interfere with the website or its users.

Services and Information

All information provided on this website is general in nature and does not constitute a binding agreement, estimate, or guarantee. Any mobile mechanic service, vehicle diagnostics, auto programming, key programming, or related service is subject to a separate written or verbal agreement based on the vehicle’s condition and a proper assessment. Service details, pricing, availability, and timelines are confirmed only after direct consultation and, where applicable, diagnostic inspection.

Service Area

Preference Auto provides mobile services within the Greater Toronto Area (GTA). Service availability may vary by location, time, traffic conditions, weather, technician availability, and other operational factors. We reserve the right to decline service outside our service area or when conditions prevent safe or practical on-site work.

No Guarantees

While we make every effort to ensure the accuracy of information on this website, Preference Auto makes no warranties or representations regarding the completeness, accuracy, or availability of the content. Service offerings may change without notice, and all repairs or recommendations are determined on a case by case basis depending on vehicle condition, symptoms, prior work, parts availability, and manufacturer requirements.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Preference Auto unless otherwise stated. You may not reproduce, distribute, or use any content without prior written consent.

Limitation of Liability

Preference Auto shall not be held liable for any direct, indirect, or incidental damages resulting from the use of this website or reliance on its content. Use of this website is at your own risk. Preference Auto is not responsible for losses resulting from delays, inability to perform service due to circumstances beyond our control, or reliance on general information presented on the website without a proper vehicle inspection.

Third Party Links

This website may contain links to third party websites for your convenience. Preference Auto is not responsible for the content, policies, or practices of any third party sites.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Contact Information

If you have questions about these Terms and Conditions, please contact:

Preference Auto

Greater Toronto Area (GTA)

Phone: (647) 853-0270

Email: [email protected]

Privacy Policy

Introduction

Preference Auto respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and through communication with our team.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, phone number, email address, vehicle details (make, model, year), service location/address, and any other information submitted through contact forms, phone calls, text messages, email, or direct communication. We may also collect non-personal information such as browser type, device information, and website usage data.

How We Use Your Information

The information we collect is used solely to:

Respond to service inquiries and schedule appointments

Provide estimates and communicate about mobile mechanic services, auto diagnostics, auto programming, and key programming

Send service confirmations, updates, or promotional offers if you have opted in

Improve website performance and user experience

Fulfill any other purpose for which you provided the information

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking

This website may use cookies or similar technologies to improve functionality and analyze traffic. You can choose to disable cookies through your browser settings if you prefer.

Information Sharing

We do not share personal information with third parties except where required by law or necessary to operate the website and our business, such as with trusted service providers for website hosting, analytics, payment processing, scheduling, or communication services. Where such providers are used, they are expected to handle information under confidentiality and only as needed to provide their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond to reasonable requests in a timely manner. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions in those messages (where applicable) or by contacting us.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or regulations. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Preference Auto

Greater Toronto Area (GTA)

Phone: (647) 853-0270

Email: [email protected]